Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the device, app, and website includes:

• Personal Data: Personally identifiable information, such as your name, email address, and demographic information (like age, gender), that you voluntarily give to us when participating in the pilot.
• Device Data: Information automatically collected by the Puffin device, such as [List specific data points, e.g., environmental readings, usage logs, device status].
• App Usage Data: Information about how you use the Puffin mobile application, including features used and session times.
• Derivative Data: Information our servers automatically collect when you access the website or app, such as your IP address, browser type, operating system, access times, etc.

2. Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Pilot Program to:

• Conduct the research and analysis for the pilot program.
• Improve the Puffin device and application based on usage and feedback.
• Monitor and analyze usage and trends to improve your experience.
• Respond to your support requests and resolve issues.
• Compile anonymous statistical data and analysis for use internally or with third parties involved in the research.
• Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Research Partners: We may share anonymized or aggregated data with research partners involved in the Puffin Pilot Program.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and technical support.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@puffin.care.