Contact Us
We're here to help! Reach out to us using the information below.
Support
For technical support, questions about the Puffin device or app, or general inquiries:
Email: help@puffin.care
Response Time
We aim to respond to all inquiries within 1-2 business days. During peak times or holidays, responses may take slightly longer.
Emergency Support
If you're experiencing a medical emergency, please contact your local emergency services immediately. The Puffin support team is not equipped to handle medical emergencies.