Setup Instructions

This page provides detailed instructions for setting up the Puffin pilot equipment and app.

Step 1: Unboxing

Carefully unpack all components from the box. You should have:

Step 2: Charging the Device

Connect the charging cable to the Puffin device and plug it into a power source. Allow the device to fully charge before proceeding. This may take up to 2 hours.

Step 3: Downloading the App

If you haven't already, download the Puffin app from your device's app store:

iOS App Store | Google Play Store
(Note: Replace # with actual store links)

Step 4: Pairing the Device

Open the Puffin app and follow the on-screen prompts to create an account or log in. Navigate to the 'Add Device' section and follow the instructions to pair your Puffin device via Bluetooth.

Ensure Bluetooth is enabled on your phone and the Puffin device is powered on and nearby.

Step 5: Placement

Place the Puffin device in the designated location as described in the pilot program guide.

Troubleshooting

If you experience issues, please refer to the Help/FAQ page or contact support.